Responsible Gaming

Introduction

Gambling should be a form of entertainment, not a way to earn money or solve financial problems. Always play responsibly, set limits, and never gamble more than you can afford to lose. If gambling stops being fun, seek help immediately.

Age Verification

You must be 18 years or older (or the local legal age for your jurisdiction) to gamble. In Great Britain, the legal age for all gambling activities is 18+. Underage gambling is illegal and operators are required to verify your age before allowing you to play.

Warning Signs of Problem Gambling

• Chasing losses — trying to win back money you have lost.
• Hiding your gambling from family or friends.
• Spending more time or money on gambling than you intended.
• Neglecting work, studies, or relationships because of gambling.
• Borrowing money or selling possessions to gamble.
• Feeling anxious, guilty, or irritable when trying to cut down or stop.
• Lying about gambling activity or being defensive when asked.
• Relapsing after trying to quit.

If you recognise any of these signs in yourself or someone else, please consider using the self-help tools below or contacting a support organisation.

Self-Help Tools

Most reputable gambling sites, including William Hill, offer tools to help you stay in control:

• Deposit limits — set a maximum amount you can deposit per day, week, or month.
• Loss limits — cap the amount you can lose within a set period.
• Reality checks — receive reminders of how long you have been playing.
• Session time limits — restrict the duration of each gambling session.
• Self-exclusion — block yourself from your account for a set period (e.g., 6 months, 1 year, or longer).

Support Organisations

If you need help, these organisations provide free, confidential advice and support:

• UK: GamCare — National Gambling Helpline (0808 8020 133) and GamStop — free self-exclusion service.
• Australia: Gambling Help Online — 1800 858 858.
• Canada: Responsible Gambling Council (RGC).
• US: National Council on Problem Gambling (NCPG) — 1-800-GAMBLER.
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — offers information and support for problem gambling.
• Other countries: Please contact the most relevant national responsible gambling organisation in your jurisdiction.

Call to Action

If you feel that gambling is no longer just entertainment, or you are worried about someone else’s gambling, please seek help today. You are not alone — support is free, confidential, and available 24/7. Take the first step and reach out to a professional organisation listed above.